Online Course: Tactical Management Skills for New Managers

✅ Session 1: Tactical Management 101

• What tactical management really is
• How hands-on strategies improve team performance
• Why great managers are the backbone of strong organizations

⏰ Session 2: Time Management Essentials

• Prioritization techniques that actually work
• SMART goals and time-blocking strategies
• Model productivity for your team

📤 Session 3: Delegation & Empowerment

• How to delegate with intention and clarity
• Align tasks with individual strengths
• Foster team growth while freeing your time

🗣 Session 4: Effective Communication

• Practical tools for clear, confident communication
• Active listening and empathy in action
• Use the DESC model to resolve misunderstandings

🔥 Session 5: Conflict Resolution & Problem- Solving

• Navigate tough conversations like a pro
• Identify root causes using the 5 Whys
• Turn tension into team alignment

🚀 Session 6: Setting Your Team Up for Success

• Create 30/60/90/180-day success plans
• Set expectations that empower, not overwhelm
• Onboard with purpose and clarity

⚖️ Session 7: Being Fair & Consistent

• Make objective, equitable decisions
• Handle performance issues with integrity
• Learn why fair ≠ treating everyone the same

🏢 Session 8: Respecting the Chain of Command

• Understand formal vs. informal authority
• Communicate professionally up, down, and across
• Maintain boundaries without killing collaboration

🧩 Session 9: Real-World Scenarios & Practice

• Apply your skills to realistic challenges
• Build confidence with hands-on exercises
• Learn from common mistakes—before you make them

📈 Session 10: Wrap-Up & Next Steps

• Review key takeaways
• Set growth goals for your management journey
• Leave with a clear plan to lead with confidence